Archive for the ‘Movies’ Category

The eight “but’s” of Omaha

Monday, May 10th, 2010

I’m in Omaha, NE for a business trip. I arrived today, and this trip has been less than awesome so far. I present the “but’s.”

1. I flew Southwest Airlines to get here because I was one flight away from a free trip, which I plan to use for an upcoming personal trip,
BUT
I had to fly here with a layover in Chicago. Look at a map. Portland to Chicago to Omaha. Not fun. Believe it or not, it was the quickest route here in terms of total flight duration.

2. The Hertz rental car booth was only 10 steps away from my baggage claim track,
BUT
I had to wait 30 minutes for a vehicle.

3. I had to wait for a vehicle with GPS, which I didn’t even order,
BUT
it’s a good thing I did because even with GPS I still managed to get lost twice going to the hotel.

4. I got a FREE upgrade to an SUV,
BUT
it’s a 2010 Ford Explorer, which isn’t nearly as drivable as anything pre-2009.

5. When I finally got to the hotel they gave me a free cookie upon checking in,
BUT
it’s had chocolate chips and CRANBERRIES. Yuck!

6. My hotel room is nice…two rooms (living room and bedroom, kitchenette with full-size fridge),
BUT
half the light switches don’t do anything and the fridge is from the 70′s with old-school frosted over icebox-style freezer, and the lights in the bathroom don’t give any light to the shower stall.

7. Based on my pal Malfatti’s recommendation I drove out to Brewburgers for dinner (as featured on Triple-D),
BUT
they were out of their specialty, Canadian-exported beef brisket. Apparently recent enacted laws are preventing them from receiving this imported product for a few weeks.

8. I tried one of the local microbrews called Lucky Bucket. It was an amber-style brew,
BUT
it didn’t even hold a candle to anything made by Oregon microbreweries (proof that I am a S.N.O.B.).

I can’t imagine the next few days being this bad (and let’s be honest…today wasn’t THAT bad). Hopefully nothing blogworthy…or perhaps? I guess the ultimate redemption would be to run into the 311 guys and perform a hastily-thrown-together street production of Election in the hotel lobby. We’ll see.

Xbox mega-FAIL

Monday, December 7th, 2009

Just got off the phone with Microsoft Xbox customer service. They just defined the meaning of the word “FAIL.” First, some back story.

As a former video game industry employee (a major 3rd party publisher), I actually (used to) have a professional relationship with Microsoft’s Xbox division. I’m classified as a “casual gamer,” meaning my marriage stays intact because I spend less than five hours per week playing video games. (It’s actually closer to less than five hours per MONTH.)

So when it came time for me to plunk down my own cash for a new video game system (the last of which I owned was the old 8-bit Nintendo), I had to choose between the Xbox 360 or the Playstation 3. Due to my professional involvement with Xbox at the time, and the fact that it was about 5-fold over my involvement with Sony (makers of the PS3), I decided to go with the X360 for no real reason other than brand loyalty. Since late 2005 / early 2006 when I made the purchase, I’ve been happy with the unit, using it primarily for streaming Netflix movies (my favorite feature) and playing Texas Hold ‘em on Xbox Live (their online gaming service which costs about $50 per year). Over time, I’ve obtained copies of numerous versions of Guitar Hero, Grand Theft Auto, Burnout, and assorted accessories such as extra wireless controllers, a Wi-Fi adapter, keyboard handset, etc.

Until yesterday, everything was just peachy.

On Sunday afternoon, I wanted to watch Caddyshack. After grabbing the DVD, I powered on the X360 only to have it freeze halfway through the process. After a small wait, I turn it off and then on again. Same result. Repeat it. Again, same result. Each time results in a freeze at various-but-similar points during the power-up process. After about eight attempts, the much-dreaded “ring of death” appeared on the front of the console for the very first time. Earlier generations of the X360 have been frequently-documented to be subject to the ring of death, leading gaming industry experts to criticize Microsoft for possibly releasing their new product prematurely. As a result, Microsoft had to go on a major PR and technical venture to remedy a lot of likely-faulty units. While this is not entirely crazy in the high-tech, high-demand world of video game console production, the percentage of reported faulty units was considerably high at the time of release. So once the ring of death appeared on my X360 console, it’s pretty much a done deal. Seeing as I’m well past the warranty expiration, I immediately realize I may be up a creek.

Since I actually went this long without needing any repair service, I figured I would at least try to see if Microsoft would give me a complimentary repair. (If this were a second repair, I would have accepted it, moved on and not written this blog entry.) Upon logging into Xbox’s web site, I come to discover that a repair request will cost me $99. Not an unreasonable request, but since I paid around $400 for my X360 unit (the standard price at that time), adding another hundred bucks to the cost does not seem reasonable since they sell higher-powered units with more storage today for $299. Clearly not worth the investment. Plus, as a loyal customer paying $50 per year for Xbox Live, I figure Microsoft gets enough of my money as it is. Needless to say, my goal in calling Microsoft customer service was to get a complimentary repair service. They can do that and continue to receive my money in the form of Xbox Live membership fees and other assorted purchases, or I can threaten to go rogue, switch teams and buy a PS3 (which now streams Netflix movies!).

Microsoft did not want my money anymore.

After explaining my key points:
*
First repair request
*
Xbox Live customer (the paying kind)
*
Loyal customer

The first person could not issue a comped repair. After “escalating” the issue to the next person, they could not issue a comped repair either. So I made my final point (cancelling my Xbox Live membership and buying a PS3), only to be told that they could not help me out and they could transfer me to the Live department to proceed with the cancellation.

O…K….

Did I miss the memo that Microsoft was making enough money to lose my business comfortably? Last time I checked, they were not.

After being transferred to the Live department, I reiterated my request of wanting to cancel my Xbox Live membership. The now-third person on the phone was at least a little concerned with my request, suggesting I could simply remove the automatic renewal on my membership and let it naturally expire in September 2010, just in case I decide to purchase another X360 unit or perhaps transfer my membership to a friend or family member. After telling him that I was getting rid of my unit, did not want to transfer, and to please just cancel everything, I was shocked by the next bit.

Not only did he say he would follow through with the cancellation (where I expected to forfeit the remainder of my balance, 9 months = approx. $37.53), but that he would change my account to a month-to-month, and then cancel it in January, giving me a REFUND of near that amount!

So let’s recap. In 2010:
1. Microsoft will give me approx. $35.
2. Microsoft will NOT receive $50 from my Xbox Live renewal (nor any add’l money afterward).
3. Microsoft loses a total of $85 from me this next year, plus $50 per year after that in Xbox Live renewals.

All because they wouldn’t comp my repair request, which would have cost me $99. A mere difference of $14 in 2010 ends up costing them more down the road. In the meantime, they lose one person to Sony, plus an undetermined amount of money from future game and accessory purchases. If I were a manager at Microsoft, my ears would be blowing steam right about now.

So here’s my challenge to Microsoft: you have until 5:00 PM (PST) on Friday, December 11, 2009 to contact me about a complimentary repair. Failure to do so will result in me taking all of my Xbox 360-related items (broken console, games, controllers, chargers, adapters, et. al.) to my nearest Gamestop or Game Crazy and exchanging them for store credit to be used toward the purchase of a new PS3. (This way, not only do you lose me to a rival company, but you also lose money of the sale of used X360 goods…DOUBLE WHAMMY!)

Bye for now.

Balloon Boy is America’s fault

Monday, October 19th, 2009

Unless you’re living under a rock (or Northern Manitoba), your eyes and ears have bared witness to the “Balloon Boy” saga out of Ft. Collins, CO. (I don’t have time to recap it here, so if you have no idea what I’m referring to, please explain to me how you’re reading this on the Internets.) Needless to say, millions of people were glued to their TV’s and/or computers around Noon PST on Thursday, October 15, 2009.

Later that evening, questions about the incident began to surface after a family interview with Wolf Blitzer on CNN (who almost lost the scoop, but that’s another blog topic). A comment made by the 6-year-old Balloon Boy himself Falcon Heene (“You had said that we did this for a show.”) immediately set off a firestorm of questions regarding the legitimacy of the incident. Did Falcon hide in the attic in fear as Dad’s experimental balloon lifted off while his family thought he was trapped inside? Or did father Richard Heene plan an elaborate hoax involving his family in the hopes of gaining notoriety?

Evidence and media reports as of this time most certainly point to the latter. But regardless of the legal ramifications of this incident, there’s a reason that someone like Richard Heene allegedly went to such great lengths to stage a fantastic hoax.

America rewards this type of behavior.

Take a look at the slate of reality shows that pollute our airwaves. At first, they were competition-based (Battle of the Network Stars, Circus of the Stars, Celebrity Family Feud, etc.), with no presentation of the drama that went on behind the scenes. What happened in front of the studio audience is what the home viewers saw on TV.

Then in 1992, some genius / disciple-of-the-antichrist came up with The Real World, a show that pits seven dissimilar strangers into a Manhattan apartment and films their interactions for a few months. The emphasis of the show was placed on the drama that would typically occur behind-the-scenes of such a production, and subsequently America’s love for Gen-X drama was born. Now, 26 (yes, 26) seasons later, we’ve seen what happens when you pit douchebags, racists, homosexuals, sluts, alcoholics, junkies, rednecks, born-again evangelicals, prostitutes, and other formerly-outcast personality types into a room together: you get ratings!

Note that I did not say you get quality TV. As most Americans know, quality rarely has anything to do with popularity (iPhone being the only recent example I can think of when those two actually join forces). MTV’s intent of producing TRW was not a noble endeavor like a science experiment. It was to generate money for its corporate parent and drive its stock price upward. Pure and simple.

So if you have a successful first season of TRW, the question eventually comes up from the executives at MTV: How can we make more money on the next season? Well, here’s how:

1. Cut costs wherever possible. Move from New York to Los Angeles. Believe it or not, rent in LA is much cheaper per square foot than in NYC. There are also more production resources available.
2. Hire more outrageous talent. New York has its fill of interesting people, but Los Angeles has even more, which means a more competitive talent pool. Crazier people at half the cost!
3. Product placement. Let’s offer space in the Real World fridge to both Pepsi and Coca-Cola and see who the highest bidder is. Let’s do the same with other items in the house: furniture, TV’s, pool tables, all the way down to the cans of shaving cream in the bathroom cabinets.

Thus begins the vicious cycle. Every season costs less to produce, and gains higher ratings at the same time. When ratings start to decline, find even crazier people (to this day we still remember Puck from season 3!), even cheaper furniture (IKEA) and more strategically-placed products (videos games, screen savers) to put into the house.

Thanks to the TRW model, we have an onslaught of producers who can make higher-rated shows with crazier people at lesser costs. At the same time, America’s appetite for self-degradation is climbing. We used to have to leave our home in order to see people risk their own dignity and/or lives (daredevil stunts, strip clubs, etc.). TV brought it into the living room. The internet took out of the living room and onto the computer. Now, mobile technology is literally putting it into our hand. The ability to cheaply produce a show with racier racists, sluttier sluts, gayer gays, drunker drunks, etc. has an even greater return-on-investment with the vast improvement of technology over the last 15 years.

Richard Heene took the vicious cycle to a whole new level by involving his kids in the alleged hoax. As a pioneer (and yes, he will one day, if not already, be regarded as a pioneer), he will be seen as a martyr, or the guy who “took one for the team.” His kids were too young to effectively contribute to his cause, and now he has too many skeletons in his closet to have any chance at becoming a legitimate star. But if his kids were in their teens, with a little more comprehension of their dad’s thought process, I imagine that producers would be on one-way flights to Denver as we speak to sign them to a production deal.

In the meantime, a browsing session through any on-screen TV guide reveals the wrath that the vicious cycle hath brought. A few choice examples:

Keeping Up With The Kardashians – OJ Simpson’s lawyer’s widow, who married freaky face-lifted Bruce Jenner, and has a daughter with a big butt and a sex tape, lives in a house in Calabasas. They have adventures.

The Girls Next Door – Three way-too-similar Playboy Playmates all sleep with octogenarian founder Hugh Hefner…at the same time! Uh oh, now the girls are hitting their late 20’s. Time for them to break up and get some twins in there. They also have adventures, but they also have a higher probability of obtaining venereal disease.

Rock of Love – literally a whore contest, with wetter adventures, and way more venereal disease. (Season 3, a.k.a. Rock of Love Bus, is the same show, but on wheels.)

I Love Money – a spinoff of Rock of Love where one of the more outrageous whores from RoL turns the tables and surrounds herself with competing man-whores (in the name of feminism?), and the adventures here are even more adventurey than on RoL, and the venereal diseases are more robust.

Daisy of Love – another spinoff featuring more whores, more adventures, and all-NEW venereal diseases!

Megan Wants a Millionaire – more whoring, but this time the show was cancelled after a couple episodes because a finalist was wanted for murder and eventually was found dead in a motel. The adventures and venereal diseases are a mystery here, and that keeps me awake some nights.

The Bachelor – classier whores with the occasional advanced degree, with classier adventures and classier venereal diseases.

Tool Academy – a-holes go to a-hole rehab where they learn to be less of an a-hole and are rewarded for this greatest of all accomplishments. The adventures and venereal diseases on this show are totally unoriginal.

Compared to the shows on E! and VH1, TRW now seems like a contender for the Peabody Award. Reality TV has become an endless parade of whores and a-holes, all trying to out-whore, out-a-hole, out-adventure and out-venereal-disease each other. Americans are becoming dumber by watching this and demanding even more. Advertisers are selling more pills for boners and weight loss thanks to higher ratings (and people continue to buy them!). Network corporate parents’ stock prices are climbing. CEO’s are bringing home a bigger bonus check to pay for their 8th golden indoor pool.

And we have the nerve to bitch about this recession? WE’RE THE ENABLERS!

Just like Frankenstein, we created the reality TV monster, and it will be up to us to destroy it. I’m not about the get on my soapbox with my bullhorn and scream while jumping up and down. Doing that just makes me part of the problem, as someone would likely videotape that and the following arrest, post it onto YouTube, and then I would become my own punch line. I simply refuse to let that happen, and I prefer to take over from the inside.

The simple solution is this: education. If parents could treat their kids like kids and not like friends, and if we told them to turn off the TV and do their homework, the vicious cycle just might become reversed. By increasing brain power, students will eventually realize that there’s more to life than being famous and on TV. They might realize that being on the cover of a tabloid wasn’t always rewarding. It used to be a place reserved for disgraced celebs, like Michael Jackson when he was charged with child molestation (twice), or Sean Connery talking about how he feels it’s OK to slap his wife around, or Prince Charles cheating on Lady Diana. It used to be that publicists would make phone calls to keep their clients OFF of tabloid covers. Now the opposite is true, and as a bonus, it can lead to endorsement deals.

Richard Heene is a typical Hollywood a-hole who clearly had a place reserved for him in reality TV world, but his lack of brain power prevented him from reaching his goal. No book deal. No appearance on Oprah or The Today Show. Not even a made-for-TV movie. Just a punch line for the next year, and a reference amongst intellectual hipsters for the next 10 years (“Whoa, I totally Heene’d that presentation this morning.”).

Parents: don’t Heene your children.

Kids: don’t Heene your homework.

Reality TV producers and “stars”: go Heene yourselves!

In closing, I suggest renting the movie Idiocracy by Mike Judge. It’s not Judge’s best work (that was Office Space), but he certainly meant well by making it. The film gives us a peek at a possible bleak future overrun by stupidity, something this world could very well become unless steps are taken soon to prevent it. Even Judge would agree that he does not want this film to become a prophetic masterpiece.